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00857cam a22002411 4500 |
| 001 |
6367 |
| 008 |
971229s1993 nyu 00000 eng |
| 020 |
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|a 0814401198
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| 040 |
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|a TRMEMSKU
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| 049 |
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|a TR7VH
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| 050 |
0 |
0 |
|a HF5415.5
|b SER 1993
|
| 245 |
0 |
4 |
|a The Service quality handbook/
|c Ed.Eberhard E.Scheuing, William F.Christhopher.
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| 260 |
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|a New York:
|b Amacom,
|c 1993.
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| 300 |
|
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|a 550 s.;
|c 24 cm.
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| 500 |
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|a Dizin var.
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| 504 |
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|a Bibliyografya var.
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| 650 |
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4 |
|a MÜŞTERİ HİZMETİ- KALİTE KONTROL
|9 134197
|
| 650 |
|
4 |
|9 132385
|a Toplam kalite yönetimi
|
| 700 |
1 |
|
|a Scheuing, Eberhard E.
|9 134198
|
| 700 |
1 |
|
|a Christopher, William F.
|9 134199
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| 942 |
|
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|2 lcc
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| 999 |
|
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|c 5148
|d 5148
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| 952 |
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|0 0
|1 0
|2 lcc
|4 0
|5 0
|6 HF54155 S E R1993
|7 0
|9 7719
|a MK
|b MK
|c MK
|d 1997-12-08
|e S
|g 999999.99
|l 24
|o HF5415.5 SER 1993
|p 0017002
|r 2018-11-08
|s 2017-07-31
|w 1997-12-08
|y KT
|