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|a Customer relationship management :
|b a strategic imperative in the world of e-business /
|c Ed. Stanley A. Brown.
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| 260 |
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|a Toronto ;
|a New York :
|b John Wiley & Sons Canada,
|c 2000.
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| 300 |
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|a xxviii, 345 s. :
|b res. ;
|c 24 cm.
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| 504 |
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|a Bibliyografya var.
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| 650 |
1 |
4 |
|a MÜŞTERİ İLİŞKİLERİ
|x YÖNETİM.
|9 177978
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| 650 |
1 |
4 |
|a ELEKTRONİK TİCARET.
|9 134028
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| 700 |
1 |
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|a Brown, Stanley A.,
|d 1946-
|9 177979
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