Description: Service quality in hospitality organizations/

Bibliographic Details
Other Authors:	Olsen, Michael D.,ed., Teare, Richard,ed., Gummesson, Evert,ed.
Format:	Book
Language:	English
Published:	Londra: Cassell, 1996.
Subjects:	KONAKLAMA ENDÜSTRİSİ-KALİTE KONTROL KALİTE GÜVENCESİ