APA Alıntı

Olsen, M. D., Teare, R., & Gummesson, E. (1996). Service quality in hospitality organizations. Londra: Cassell.

Chicago Stili Alıntı

Olsen, Michael D.,ed., Richard,ed Teare, and Evert,ed Gummesson. Service Quality in Hospitality Organizations. Londra: Cassell, 1996.

MLA Alıntı

Olsen, Michael D.,ed., Richard,ed Teare, and Evert,ed Gummesson. Service Quality in Hospitality Organizations. Londra: Cassell, 1996.