Design thinking : integrating innovation, customer experience and brand value /

Bibliographic Details
Other Authors: Lockwood, Thomas (editör, yazar)
Format: Book
Language:English
Published: New York : Allworth Press, 2010.
Subjects:
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245 0 0 |a Design thinking :  |b integrating innovation, customer experience and brand value /  |c edited by Thomas Lockwood. 
264 1 |a New York :  |b Allworth Press,  |c 2010. 
300 |a XVII, 285 sayfa :  |b grafik, resim, şekil, tablo ;  |c 23 cm. 
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504 |a Bibliyografya ve dizin var. 
505 0 |a Foreword : the importance of integrated thinking / Thomas Lockwood -- Design thinking methods : from innovation to integration to transformation -- Notes on the evolution of design thinking : a work in progress / Craig M. Vogel -- The designful company / Marty Neumeier -- Creating the right environment for design / Julian Jenkins -- Designing business : new models for success / Heather M.A. Fraser -- Unleashing the power of design thinking / Kevin Clark and Ron Smith -- Design thinking and design management : a research and practice perspective / Rachel Cooper, Sabine Junginger, and Thomas Lockwood -- The four powers of design : a value model in design management / Brigitte Borja de Mozota -- Transition : becoming a design-minded organization / Thomas Lockwood -- Value : building brands, by design -- Building leadership brands by design / Jerome Kathman -- Let's brandjam to humanize our brands / Mark Gobé -- Bringing the future into global brands / Tony Kim -- Brand-driven innovation / Erik Roscam Abbing and Christa van Gessel -- Branding and design innovation leadership : what's next? / Phil Best -- Influence : the hidden importance of service design -- Service desgin : an appraisal / Roberto M. Saco and Alexis P. Goncalves -- Bottom-line experiences : measuring the value of design in service / Lavrans Løvlie, Chris Downs, and Ben Reason -- From small ideas to radical service innovation / Mark Jones and Fran Samalionis -- Would you like service with that? / Chris Bedford and Anson Lee -- Service design via the global web : global companies serving local markets / Brian Gillespie -- Meaning : creating customer experiences that matter -- The mathematics of brand satisfaction / Chris Rockwell -- Will meaningful brand experiences disrupt your market? / David W. Norton -- The road to authentic brand is jittered with design / David Lemley -- Customer loyalty and the elements of user experience / Jesse James Garrett -- Experiential design drives an established brand / Judi Jacobs and Jeff Hackett. 
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700 1 |9 160736  |a Lockwood, Thomas  |e editör  |e yazar 
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