The politics of quality in the public sector : the management of change /

Detaylı Bibliyografya
Diğer Yazarlar: Kirkpatrick, Ian, 1965-, Martinez-Lucio, Miguel, 1960-
Materyal Türü: Kitap
Dil:English
Baskı/Yayın Bilgisi: London ; New York : Routledge, 1995.
Konular:
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020 |a 0415106664 (pbk.) 
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049 |a TR7VH 
050 0 0 |a JN425   |b .P644 1995 
245 0 4 |a The politics of quality in the public sector :  |b the management of change /  |c edited by Ian Kirkpatrick and Miguel Martinez Lucio. 
260 |a London ;  |a New York :  |b Routledge,  |c 1995. 
300 |a XII, 289 s. :  |b tbl. ;  |c 22 cm. 
504 |a Bibliyografya ve dizin var. 
505 0 |a Introduction : the politics of quality in the public sector / Ian Kirkpatrick & Miguel Martinez Lucio -- The uses of 'quality' in the British government's reform of the public sector / Ian Kirkpatrick & Miguel Martinez Lucio -- Managing quality and organizational politics : TQM as a governmental technology / Mike Reed -- Customizing the public for health care : what's in a label? / Andrew Thompson -- Performance indicators, bureaucratic control and the decline of professional autonomy : the case of academic librarians / Annette Davies & Ian Kirkpatrick -- Quality and social housing : irreconcilable partners? / Alf Fitzgeorge-Butler & Peter Williams -- The quality of mercy : the management of quality in the personal social services / Ian Shaw -- Quality, competition and contracts in general practice fundholding / Robert Harris -- Professional cultures and paradigms of quality in health care / Philip Morgan & Christopher Potter -- Quality in the marketing change process : the case of the National Health Service / Martin Kitchener & Richard Whipp -- The emergence and use of quality in British Rail / Andrew Pendleton -- Quality and 'new industrial relations' : the case of Royal Mail / Miguel Martinez Lucio -- Market-driven reforms in education : performance, quality and industrial relations in schools / Jackie Sinclair, Roger Seifert & Mike Ironside -- Conclusion : the politics of quality and the emergence of new issues and tensions within the public sector / Miguel Martinez Lucio & Ian Kirkpatrick. 
650 0 |a Administrative agencies  |z Great Britain  |x Quality control  |x Case studies.  |9 253625 
650 0 |a Administrative agencies  |z Great Britain  |x Management  |x Case studies.  |9 253626 
650 0 |a Total quality management  |z Great Britain.  |9 253627 
650 4 |a İdari kuruluşlar  |z Büyük Britanya  |x Kalite kontrol  |x Örnek olaylar.  |9 253628 
650 4 |a İdari kuruluşlar  |z Büyük Britanya  |x Yönetim  |x Örnek olaylar.  |9 253629 
650 4 |a Toplam kalite yönetimi  |z Büyük Britanya.  |9 253630 
700 1 |a Kirkpatrick, Ian,  |d 1965-  |9 253631 
700 1 |a Martinez-Lucio, Miguel,  |d 1960-  |9 253632 
942 |2 lcc 
999 |c 67727  |d 67727 
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