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02897cam a22003131 4500 |
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031225s1995 enkf 00100 eng |
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|a 0415106656 (hbk.)
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|a 0415106664 (pbk.)
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|a TRMEMSKU
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|a eng
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|a TR7VH
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|a JN425
|b .P644 1995
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245 |
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4 |
|a The politics of quality in the public sector :
|b the management of change /
|c edited by Ian Kirkpatrick and Miguel Martinez Lucio.
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260 |
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|a London ;
|a New York :
|b Routledge,
|c 1995.
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300 |
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|a XII, 289 s. :
|b tbl. ;
|c 22 cm.
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504 |
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|a Bibliyografya ve dizin var.
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505 |
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|a Introduction : the politics of quality in the public sector / Ian Kirkpatrick & Miguel Martinez Lucio -- The uses of 'quality' in the British government's reform of the public sector / Ian Kirkpatrick & Miguel Martinez Lucio -- Managing quality and organizational politics : TQM as a governmental technology / Mike Reed -- Customizing the public for health care : what's in a label? / Andrew Thompson -- Performance indicators, bureaucratic control and the decline of professional autonomy : the case of academic librarians / Annette Davies & Ian Kirkpatrick -- Quality and social housing : irreconcilable partners? / Alf Fitzgeorge-Butler & Peter Williams -- The quality of mercy : the management of quality in the personal social services / Ian Shaw -- Quality, competition and contracts in general practice fundholding / Robert Harris -- Professional cultures and paradigms of quality in health care / Philip Morgan & Christopher Potter -- Quality in the marketing change process : the case of the National Health Service / Martin Kitchener & Richard Whipp -- The emergence and use of quality in British Rail / Andrew Pendleton -- Quality and 'new industrial relations' : the case of Royal Mail / Miguel Martinez Lucio -- Market-driven reforms in education : performance, quality and industrial relations in schools / Jackie Sinclair, Roger Seifert & Mike Ironside -- Conclusion : the politics of quality and the emergence of new issues and tensions within the public sector / Miguel Martinez Lucio & Ian Kirkpatrick.
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650 |
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0 |
|a Administrative agencies
|z Great Britain
|x Quality control
|x Case studies.
|9 253625
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650 |
|
0 |
|a Administrative agencies
|z Great Britain
|x Management
|x Case studies.
|9 253626
|
650 |
|
0 |
|a Total quality management
|z Great Britain.
|9 253627
|
650 |
|
4 |
|a İdari kuruluşlar
|z Büyük Britanya
|x Kalite kontrol
|x Örnek olaylar.
|9 253628
|
650 |
|
4 |
|a İdari kuruluşlar
|z Büyük Britanya
|x Yönetim
|x Örnek olaylar.
|9 253629
|
650 |
|
4 |
|a Toplam kalite yönetimi
|z Büyük Britanya.
|9 253630
|
700 |
1 |
|
|a Kirkpatrick, Ian,
|d 1965-
|9 253631
|
700 |
1 |
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|a Martinez-Lucio, Miguel,
|d 1960-
|9 253632
|
942 |
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|2 lcc
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999 |
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|c 67727
|d 67727
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952 |
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|0 0
|1 0
|2 lcc
|4 0
|5 0
|6 JN0425 P644 01995
|7 0
|9 94874
|a MK
|b MK
|c MK
|d 2003-12-25
|e S
|o JN425 .P644 1995
|p 0056900
|r 2016-12-10
|t k.1
|w 2003-12-25
|y KT
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