Holdings: Business process mapping:

Bibliographic Details
Main Author:	Jacka, Mike J.
Other Authors:	Keller, Paulette J.
Format:	Book
Language:	English
Published:	New York: John Wiley, 2002.
Subjects:	TÜKETİCİ MEMNUNİYETİ MÜŞTERİ İLİŞKİLERİ DEĞİŞİM MÜHENDİSLİĞİ

Holdings details from Menteşe Kütüphanesi
Call Number:	HF5415. 335 JAC 2002
Copy	Available