Willcocks, L., & Harrow, J. (1992). Rediscovering public sevices management. London: McGraw-Hill.
Chicago Stili AlıntıWillcocks, Leslie, and Jenny Harrow. Rediscovering Public Sevices Management. London: McGraw-Hill, 1992.
MLA AlıntıWillcocks, Leslie, and Jenny Harrow. Rediscovering Public Sevices Management. London: McGraw-Hill, 1992.
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