Quain, B. (1996). Guest behavior and hospitality service readings. Dubuque: Kendall/Hunt Publishing.
Chicago Stili AlıntıQuain, Bill. Guest Behavior and Hospitality Service Readings. Dubuque: Kendall/Hunt Publishing, 1996.
MLA AlıntıQuain, Bill. Guest Behavior and Hospitality Service Readings. Dubuque: Kendall/Hunt Publishing, 1996.
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