Bassett, G. (1993). Operations management for service industries: Competing in the service era. London: Quorum Books.
Chicago-стиль цитированияBassett, Glenn. Operations Management for Service Industries: Competing in the Service Era. London: Quorum Books, 1993.
MLA-цитированиеBassett, Glenn. Operations Management for Service Industries: Competing in the Service Era. London: Quorum Books, 1993.
Предупреждение: эти цитированмия не могут быть всегда правильны на 100%.