Ketola, J., & Roberts, K. (2001). ISO 9000:2000 in a nutshell: A concise guide to the revisions (2nd ed.). Chico, Calif.: Paton Press.
Chicago Stili AlıntıKetola, Jeanne., and Kathy Roberts. ISO 9000:2000 in a Nutshell: A Concise Guide to the Revisions. 2nd ed. Chico, Calif.: Paton Press, 2001.
MLA AlıntıKetola, Jeanne., and Kathy Roberts. ISO 9000:2000 in a Nutshell: A Concise Guide to the Revisions. 2nd ed. Chico, Calif.: Paton Press, 2001.
Uyarı: Bu alıntı herzaman %100 doğru olmayabilir..