APA Citation

Olsen, M. D., Teare, R., & Gummesson, E. (1996). Service quality in hospitality organizations. Londra: Cassell.

Chicago Style Citation

Olsen, Michael D.,ed., Richard,ed Teare, and Evert,ed Gummesson. Service Quality in Hospitality Organizations. Londra: Cassell, 1996.

MLA Citation

Olsen, Michael D.,ed., Richard,ed Teare, and Evert,ed Gummesson. Service Quality in Hospitality Organizations. Londra: Cassell, 1996.

Warning: These citations may not always be 100% accurate.