Gitlow, H., Oppenheim, A., & Oppenheim, R. (1995). Quality management: Tool and methods for improvement. Chicago: Irwin.
Chicago-стиль цитированияGitlow, Howard, Alan Oppenheim, and Rosa Oppenheim. Quality Management: Tool and Methods for Improvement. Chicago: Irwin, 1995.
MLA-цитированиеGitlow, Howard, Alan Oppenheim, and Rosa Oppenheim. Quality Management: Tool and Methods for Improvement. Chicago: Irwin, 1995.
Предупреждение: эти цитированмия не могут быть всегда правильны на 100%.